Will Your Sales and Marketing Departments Align Or Converge in 2015?

It may be old news to read that your company’s sales and marketing departments need to better align to work more effectively. It’s also nothing new to hear that an effective strategy to align sales and marketing is to make them accountable for the same company goal—revenue.

However, revenue marketing is making advancements in becoming a reality for more and more marketing departments.

According to a recent joint study by Salesforce and LinkedIn, revenue growth has become the top marketing metric in 2015. Want more proof? In a recent survey of nearly 500 marketers and CMOs conducted by The Economist and Marketo, 80% said revenue generation would soon be how their marketing department would be evaluated. So as more and more marketing departments transition from cost centers to profit centers in the eyes of their CFO’s and CEO’s, some industry experts are predicting a sales and marketing convergence rather than an alignment.

I recently spoke with these four industry thought leaders about the future of sales and marketing collaboration. Click on their name or image below to hear their full predictions.

David Meerman Scott Marketing Trends and Predictions “It’s not about marketing doing one thing and sales doing another because from the buyer’s perspective it’s all the same.” – David Meerman Scott, Leading Marketing and Sales Speaker

Debbie Qaqish Sales and Marketing Predictions “Revenue marketing is all about creating your predicable revenue impact from the very top of the funnel to the lower part of the funnel and I think any chief sales officer worth their salt will want to own this.” – Debbie Qaqish, Chief Strategy Officer at Pedowitz Group

Ginger Conlon Sales and Marketing Predictions“Marketers and salespeople have to work more collaboratively to be prepared for when those customers do reach out. They need to do things like journey-mapping to see where customers are in the lifecycle and be prepared with the right information at the right time whenever a customer is ready to make that interaction, to make that connection.” – Ginger Conlon, Editor-in-Chief at DMNews.com

Dan McDade - Sales and Marketing Predictions
“I grant you that calling someone without making use of all of the data available on LinkedIn and other tools is not very productive. But, what I call ‘gold calling’ – intelligent messaging, timing, and cadence – is very productive and necessary.” – Dan McDade , Founder and President of PointClear

You can also see all their predictions on one page to give you a better sense of the state of sales and marketing in 2015.

Where do you see your sales and marketing teams heading? As for me, I sense there will be a continued gradual alignment that will eventually transition sales and marketing into one department. But who will lead that one department? It may come down to who can best demonstrate and communicate to business executives a repeatable, predictable, and sustainable operation that can accurately forecast upcoming contributions to revenue. Yes, it’s now officially all about the revenue.

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From the Backbone archive, first published February 23, 2015. How we help with leads and measurement →

Questions people ask about leads and measurement

What is closed-loop marketing?

It's marketing where sales reports back what happened to every lead, so marketing can see which campaigns actually produce customers. The "loop" closes when revenue data flows back from your CRM to your marketing reports, and you spend more on what works.

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What's the difference between an MQL and an SQL?

A marketing qualified lead (MQL) has shown interest, such as downloading a guide or visiting key pages. A sales qualified lead (SQL) has been checked by sales and is ready for a real conversation. Agreeing on both definitions is the first step to closing the loop.

How we measure marketing

What is marketing automation?

Software that sends the right email, scores leads and alerts sales at the right moment, based on what each person does. Tools include HubSpot and SharpSpring. It works best when the content is good and sales and marketing agree on what a good lead looks like.

See the platforms we work with

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More on leads and measurement

The same topic, from four seats at the table. Pick yours.

Who’s asking?
  1. President

    How will closed-loop marketing change what we spend?

    It shows which campaigns produce customers, so you can move money from what doesn't work to what does, with numbers your whole leadership team can trust.

    See the Marketing Machine

  2. VP of Marketing

    What do we need in place to close the loop?

    Tracked campaign links, website forms connected to your CRM, agreed definitions of a good lead, and sales recording what happened to each one. We set it up and keep it running.

    See the platforms we work with

  3. Marketing Manager

    How much manual work will this add for me?

    Less than you have now. Once forms, CRM and automation are connected, lead routing and most reporting happen on their own.

    How we measure marketing

  4. VP of Sales

    What does my team need to do differently?

    Record what happened to each lead in the CRM: contacted, qualified, won or lost, and why. That one habit tells marketing what to send more of.

    See the Marketing Machine