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New Tactics for Search Optimization

Tuesday, April 30, 2002
Vol. 18, No. 11

BOSTON MA - By now, it's no secret that search engines can lead huge numbers of sales prospects to a company's Web site. In fact, the latest tally is that Web users now conduct 325 million searches every day - and the number is rising. For many companies, getting ranked near the top of a Google or Yahoo keyword search is now a top priority in their lead generation process.

But getting high-ranking (or "optimized") search results can be a rather limited strategy, argues Backbone Media's Greg Jarboe. "The real question is, are your prospects actually searching for the keywords you're using? If they aren't, getting ranked highly could be absolutely meaningless."

Jarboe points out that search optimization has become increasingly sophisticated in the last two or three years, largely because new analytical tools can help companies carve out well-defined keyword strategies. "Most of the analysis is surprisingly easy," he adds. "The hard part, as always, is figuring out what to do with the results."

Jarboe recently offered several ways to take advantage of new search engine optimization tools and tactics:

  • Find the keyword sweet spot: One of Jarboe's favorite analytical tools is WordTracker (www.wordtracker.com), a service that automatically monitors hundreds of thousands of Web keywords. WordTracker can identify how often people actually search for specific words and phrases, and also reports how many competing sites use these keywords. "We usually see that a few words dwarf all the others in search traffic," says Jarboe. "That's the sweet spot."

  • Develop a segment strategy: Adopting popular keywords means that a company's Web site will show up in searches, but Jarboe points out that the real challenge is to emerge near the top of the search list. "That usually means you'll have to define a market segment for yourself where you'll rank in the top ten or so of the links that the customer sees." For this purpose, Jarboe recommends the free Search Term Suggestion Tool that's available on Overture.com, a pay-for-click service (www.overture.com). "Just type in a keyword and Overture will tell you how many people searched for that word last month, and will also tell you how many people searched on related terms. This gives you an instant measure of the size of a market - the kind of research we used to pay huge amounts of money for in the old days." Overture - which sells click-through ad links on many leading search engines - also displays a running auction-style list of the price that companies pay to appear in premium positions. "You can see exactly who the serious competitors in a segment are, and how much a lead is worth to them."

  • Rewrite your site copy: One way to move up in search engine rankings, Jarboe points out, is to make sure that keywords actually appear - and appear often - in descriptive text on a site. "If one of your keywords is 'product naming,' make sure that exact phrase shows up all over the site, especially at the top of your home page."

  • Post your own press releases: "Every press release on your site is focused around a search topic, whether you know it or not," Jarboe says. "A lot of people - press, investors, buyers - search for press releases as a way to collect information, so your keywords should be part of every release. Put them in the headline, the first paragraph, and the boilerplate at the end." Actually distributing a press release over the wires is usually a waste of money, he adds. "The wire services are now sending out over a thousand releases a day. If you talk to reporters or editors, they've mostly stopped reading the wires - they're using search engines to filter the news stories that they cover."

  • Look at your site through a spider's eye: Search engines regularly send out "spiders" to catalog and index the content of various sites, but Jarboe notes that spiders don't always see the same things as human visitors. "Spiders can't read bit-mapped text, they usually ignore sites that rely on an instant refresh, and they like to follow clearly defined links. If you do everything else right and then make it hard for spiders to navigate your site, your rankings will suffer."

Greg Jarboe, chief marketing officer, Backbone Media, 240 Bear Hill Rd, Boston / Waltham, Mass. 02451; 781/899-4050. E-mail: greg.jarboe@backbonemedia.com.

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